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By Andy Wood, also posted in News on 19/03/20
Thank you for your continued custom and support during these unprecedented times. Our thoughts go out to all our customers and friends who have been affected by this awful situation. Our shops have remained open as long as possible as we understand the role they play for you personally and in the wider communities they serve. The situation is moving at a very fast pace and in order to protect you and our team members we have taken the sad decision to temporarily close all of our shops with immediate effect, Sunday 22nd March 2020. You can still access all our great products on our website at Adnams.co.uk. Thank you for your understanding at this difficult time and we hope to see you in store again soon. Please stay safe.
Our primary focus is the health and wellbeing of our teams, you our customers, our partners and our communities – as you would expect from us. There is no doubt that we are facing challenging times. We want to reassure you that our focus is on stewarding our business through these difficult times with our core values at our heart.
We, like many other businesses are going to have to react and adapt, following on from the announcements from the Prime Minister and the Chancellor. Our business is made up of over 40 great pubs, Inns and hotels,13 shops plus our brewery and distillery – all of which are run by our incredible teams.
We will continue to brew and distil, you will be able to buy our products online at Adnams.co.uk and through supermarket stockists - you will still be able to enjoy our great drinks that we are so proud of.
We will be temporarily closing some of our pubs and hotels as well as our retail stores following advice from the Government – this is the responsible and right thing to do at this time in order to safeguard our teams and you, our customers. When things change, we are planning to re-open our pubs, hotels, tours and stores as quickly as possible.
Like many other businesses we are having to make tough decisions and we have had to ask our teams to be flexible. I have been completely bowled over by the loyalty, commitment and flexibility shown by the whole Adnams team in dealing with this crisis.
Thank you for your continued support which we really value. We look forward to returning to business as usual at some point in the future. We will keep you updated through our websites and social media as things develop.
Please take care and stay safe.
With my best wishes,
Andy Wood, CEO and the Adnams team
* Updated 22/03/2020