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Please help us protect each other and our beautiful, coastal communities, which we are so lucky to call home.
We are very fortunate that our pubs and hotels benefit from great coastal and country locations, allowing you enjoy our open spaces, fresh air and sea breezes to relax and take a well-earned break from our current lives.
Our dining areas, bars, guestrooms, courtyards, and gardens are now all well-spaced to ensure you can easily socially distance, but still enjoy great hospitality.
Our hygiene and cleanliness standards have been revised and adapted to give you peace of mind and ensure that we are protecting all our guests, teams and the communities that surround and support us.
To make your visit as comfortable and safe as possible we have made the following changes;
If you’re visiting from a high or higher alert level area, please be aware you must continue to uphold the rules stipulated by your area. To assist NHS Test and Trace, we require the contact details for the lead host of each table and will keep these safely on file for 21 days.
Government guidance, best practise, assessment, and accreditation
We are following changing Government guidance in detail and working with our industry bodies to ensure we are exemplars of best practise within our industry and that we are reviewing and updating when necessary.
Our risk assessments and kitchen protocols have been amended and our teams have been trained on new policies. Our suppliers and maintenance contractors have been likewise communicated the standards we expect of them when visiting our properties. For complete transparency, please find below these documents so that, should you wish, you can take a look at them in more detail.
Our policies detail that if any of our team begins to show symptoms or are contacted by NHS Track and Trace, they will stop working immediately and we will inform all necessary others that this has happened. We would likewise ask all our guests to show the same cautionary approach.