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Adnams Properties Health and Safety

Please help us protect each other and our beautiful, coastal communities, which we are so lucky to call home.   

For Managed Properties 

We are very fortunate that our pubs and hotels benefit from great coastal and country locations, allowing you enjoy our open spaces, fresh air and sea breezes to relax and take a well-earned break from our current lives.  

Our dining areas, bars, guestrooms, courtyards, and gardens are now all well-spaced to ensure you can easily socially distance, but still enjoy great hospitality.  

Our hygiene and cleanliness standards have been revised and adapted to give you peace of mind and ensure that we are protecting all our guests, teams and the communities that surround and support us.

We are currently operating under Tier 2 restrictions. What this means to you… 


You can dine inside with your household only.

Up to 6 people from different households can dine together outside.

We can only serve you our award-winning beer, wine and spirits with a ‘substantial meal’.



If you live in a Tier 3 area, sadly you can’t visit us at the moment.

The rules of Christmas Bubbles do not apply in hospitality venues so unfortunately you are unable to visit us. 



You must wear a face covering when moving around our pubs and hotels.



 Last orders for food and drinks is 10pm, with our doors closing by 11pm.

Residents are very welcome to enjoy our drinks in your room after closing.



All our food and drink menus are available online.

You can order your food online if you wish.

We are strictly table service only.



To aid social distancing, we are serving fewer people than we used to, please be understanding with our teams.



You’ll see lots more hygiene measures in place to keep our beautiful property clean and safe.



To assist NHS Test and Trace, we require the contact details for the lead host of each table and will keep these safely on file for 21 days.

When you travel you take your restrictions with you.


These rules are subject to change, depending on the most current Government guidance.


Please find below the links to our managed properties websites: 


The Swan, Southwold

The Plough, Wangford

The Bell, Walberswick

The White Horse, Blakeney

The Five Bells, Wrentham

The Cross Keys, Aldeburgh

The Crown, Southwold

The Harbour Inn, Southwold


Brewer’s House - Open for 3, 4 and 7 day self-catering stays.

Government guidance, best practise, assessment, and accreditation 

We are following changing Government guidance in detail and working with our industry bodies to ensure we are exemplars of best practise within our industry and that we are reviewing and updating when necessary.  


Our risk assessments and kitchen protocols have been amended and our teams have been trained on new policies. Our suppliers and maintenance contractors have been likewise communicated the standards we expect of them when visiting our properties. For complete transparency, please find below these documents so that, should you wish, you can take a look at them in more detail:


Our policies detail that if any of our team begins to show symptoms or are contacted by NHS Track and Trace, they will stop working immediately and we will inform all necessary others that this has happened. We would likewise ask all our guests to show the same cautionary approach.